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Communication module · Communication & admin

School communication by SMS, WhatsApp, email, and app

Write an announcement once and send it by SMS, WhatsApp, email, push, or in-app. Choose the audience, check the reach and cost before you send, and see what was actually delivered.

Included in Orbit at no extra cost, along with every other module.

orbit · Communication
AnnouncementsSent and scheduled
+ New announcement
1,240Reach
98%Delivered
12Failed
School closed Friday for electionsSent

All classes. School reopens Monday at the usual time.

SMSWhatsAppPush
Parent–teacher meeting, Class 6Scheduled

Saturday 10 am to 1 pm. Report cards will be shared.

WhatsAppEmail
Bus route 4 delayedSent

Route 4 is running about 15 minutes late this morning.

PushIn-app
Illustrative screen with sample data
Why it matters

What changes when Communication moves into Orbit

Without Orbit
  • Messages go out through a dozen class WhatsApp groups, each run by someone different.
  • Nobody knows whether an important notice actually reached every parent.
  • SMS costs are only discovered when the bill arrives.
With Orbit
  • One voice for the school. Official messages come from the school, not from personal groups.
  • Proof of delivery. See what was delivered, and retry what wasn't.
  • No bill surprises. The cost estimate shows before every send.
In practice

An unplanned school closure

Late on Thursday the school decides to close on Friday. The admin writes one announcement, selects all parents and staff, and chooses SMS, WhatsApp, and push. Before sending, she checks the audience count and the estimated messaging cost.

An hour later, the delivery activity shows a handful of failed messages, mostly old phone numbers. She retries them, and the office knows exactly which families still need a call.

What you get

What the Communication module does

Multi-channel announcements

Send by SMS, email, push, WhatsApp, in-app, or all of them, or post to the notice board only.

Precise audiences

Pick recipients by group, and see the audience count before sending.

Cost estimate

See the estimated messaging cost before you hit send.

Approval queue

Notifications can wait in a queue for an admin to approve.

Delivery tracking

See each delivery as sent, pending, failed, or scheduled, and retry the ones that failed.

Event rules

Choose the channels for each system event, such as fee reminders, leave decisions, or results.

How it works

Up and running in 3 steps

  1. 01

    Write once

    Draft the announcement and add attachments if you need them.

  2. 02

    Choose who and how

    Pick the audience and channels, and check the reach and cost.

  3. 03

    Send and verify

    Track delivery activity and retry any messages that failed.

Who uses it

Built for each role

  • Admin

    Send announcements, approve notifications, and set event rules.

  • Teachers

    Send messages within the permissions you grant them.

  • Students & families

    Receive announcements on the channels the school uses.

Questions

Communication: common questions

Something else on your mind? Ask us during a demo.

SMS, email, push notifications, WhatsApp (through the Meta Cloud API), and in-app notifications. Use one channel or all of them.

Yes. If you don't choose any channel, it's stored as a board announcement and nothing is dispatched.

Delivery activity shows the failures, and you can retry them.

See Orbit against your school's week.

Tell us your role and institution. We will walk the jobs your office repeats every week — not a generic slide deck.

  • Attendance, diary, and same-day parent alerts
  • Fees, dues, and the modules your office actually uses
  • Admin, teacher, student, and parent portals — not a generic deck
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